Global Services and Shipping Options

  Shipping Areas

       We support reasonable regulation of tobacco and nicotine products and comply with all relevant laws and regulations. Depending on local laws, we may restrict shipping to certain areas.

   Shipping Speed

       The delivery options and shipping threshold available can vary depending on the delivery address.

       Please check out the table below to see your delivery options.

AreaDelivery ServiceDelivery Speed (business days)ConditionFreight
DubaiFree shipping1-3 business days$39$4.5
OtherFree shipping10-15 business days$69$19

    * Business days refers to any day except Saturday, Sunday, any day which is a federal legal holiday in countries where warehouses are located.

  Service Commitment

      We offer the following guarantees:

       If your package is confirmed lost, or if you haven't received your package after 45 days (though such cases are rare), we will resend a replacement to you at no cost.

       If you have any questions, you can contact our customer service team: